Product Manager - IPE

Job Description

As a Product Manager – IPE, you'll own the full product lifecycle, working on internal tools like identity management, automation APIs, databases and AI bots. You'll collaborate across teams to deliver scalable and reliable solutions while championing a culture of self-service. In your day-to-day, you will:

Own the full product lifecycle, including ideation, MVP, launch, and iteration for internal tools
Map pain points across Customer Care tickets, shadow IT, and operational data, validating solutions with rapid user research and experimentation
Define and maintain the product roadmap, prioritizing by business impact, employee delight, and tech feasibility
Partner with engineering, IT-Ops, security, HR, and data teams to ship scalable, reliable, and compliant experiences
Measure what matters by setting KPIs, instrumenting usage analytics, and pivoting based on data insights
Champion a culture of self-service to reduce friction and empower employees to solve problems independently

Qualifications

5+ years as a product manager, driving technical products from zero to one and beyond
Hands-on knowledge of identity and access protocols (OAuth 2.0, OIDC, SAML), networking fundamentals, and enterprise security best practices
Experience with AI/LLM solutions like chatbots, retrieval-augmented generation, or prompt engineering
Strong backend foundation covering REST/gRPC APIs, event-driven architectures, and data privacy
Proven record of translating complex tech into crisp, actionable product requirements for diverse stakeholders
Data-driven mindset, comfortable defining metrics, running A/B tests, and interpreting logs and dashboards
Excellent communication and storytelling skills to sell a vision to both technical and non-technical audiences

Additional Information

We are the IPE (Internal Platform Engineering) team – the group that powers every Wix employee with AI-driven, self-service tools. We own the entire employee-facing tech stack, from networking and identity (AuthN/AuthZ) to conversational AI assistants that let anyone solve tasks that once required an IT rep. Our mission is to give our more than 5,300 colleagues a seamless, secure and positive work experience so they can build amazing products for our +282 million users.