JVP - Corporate Communications

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers.
We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things.
We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.
Provision of Reasonable Accommodations
We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need.
Culture and Values
Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.
https://www.transunion.com/privacy/global-job-applicant
What is excitement and passion for us?
We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

Dynamics of the Role
We are seeking a dynamic professional to manage and elevate our brand presence through PR & communications initiatives spanning across channels like print, social media, digital, media, events etc. for the organization & B2B and B2C initiatives. This includes developing and incorporating comprehensive strategies that align with our business goals & organization positioning. The position will report to Head of Marketing and work closely with regional and global teams.

What You'll Bring:

PR & Communication

Develop and execute comprehensive PR and communications strategies aligned with International & Enterprise frameworks/processes.
Responsible for strategic member communications and be flexible and work across wider communication projects & activities as required.
Set annual goals and targets aligned to wider stakeholder and team / global reporting requirements (i.e. Corp Affairs and Comms, and Marketing) ensuring an integrated approach to all activities.
Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change. Ensure SLAs and other dependencies managed and understood
Support wider research (product and service) PR work.
Play pivotal role in elevating public perception, strengthening stakeholder relationships and driving consistent and engaging messaging across all channels.
Monitor media coverage and industry trends; prepare analysis reports.
Coordinate press conferences, media briefings and PR events
Curate impactful press releases, media pitches, talking points, and thought leadership articles.
Manage internal communication channels and support employer branding initiatives.
Effectively liaise with external PR agencies and vendors in-region (which supports corporate, B2B and consumer work as needed) and other suppliers as required for specific projects etc.
Liaise closely with in-region GCC comms team to ensure program alignment and wider joined-up approach to reputation management.
Oversee all initiatives for internal communication and run compelling campaigns.
Manage corporate brand building, reputation management, media relations, spokesperson management, build thought leadership and handle crisis communication.
Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)
Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)
Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical / activity planners, key message and briefing documents, media contact lists, issues trackers etc. across Marketing and Corporate Affairs and Comms/PR requirements)
Strong media awareness – opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking) + proactive and reactive press office activity as required
Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team)
Advise on wider related communication matters (speeches/events etc.) and provide ad-hoc ‘consultancy’ advice directly to senior team and wider Group functions as required.
Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives
Acting as a brand ambassador, representing the company's values, and maintaining consistent brand identity across all touchpoints – both internal and external.

Risk and Internal Control Responsibilities

Ensure close working relationships with Assurance functions to ensure we are always acting in the best interest of our customers, colleagues, and regulators in everything we do.
Assess & mitigate potential risks, developing contingency plans to safeguard the organization’s interest.
Maintain Brand standards and ensure compliance across all communications channels.
Identify process gaps and ensure strong Internal Controls.

Impact You'll Make:

Qualification: Master’s degree in Business Administration/Mass Communication/Public Relations or a related field
Minimum 12+ years of relevant experience
Flexibility to travel as needed
Executive presence and assertiveness.
Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.
Strong communication, organizational, verbal & written skills.
High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Manager, Corporate Affairs and Communications