Senior Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

At Mastercard, our Services team is dedicated to driving innovation and delivering exceptional solutions to our clients. We leverage cutting-edge technology and industry expertise to create impactful products and services that meet the evolving needs of our customers. Our team is passionate about making a difference and pushing the boundaries of what's possible.

Product Team Member - Generative AI

We are seeking a talented Product Team Member with expertise in Generative AI to join our innovative Product team. In this role, you will collaborate with Product Managers to design and implement AI-driven solutions, such as AI assistants and agents. You will be responsible for prompt engineering, selecting the right tools and models. Your work will span multiple product areas, infusing Generative AI across our offerings.

All About the Role

Collaborate with Product Managers to understand market needs and define AI-driven product strategies.

Design and implement AI solutions, including prompt engineering and defining prompts architecture.

Select appropriate tools and models for AI projects.

Work closely with engineering teams to ensure optimal technology implementation.

Advise on best practices for integrating Generative AI across various product areas.

All About You

Strong expertise in Generative AI and prompt engineering.

Analytical and strategic thinker with attention to detail and end-to-end ownership.

Experience in AI-related fields such as natural language processing, machine learning, and data science.

Excellent verbal and written communication skills, with the ability to effectively communicate with both business and technical teams.

Proven ability to think creatively, deal with ambiguity, and manage changing priorities.

Strong collaboration skills and ability to work with multiple Product Managers and cross-functional teams.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.