Integrated Care and Field Application Engineer

Description:

Vectorious has developed the world’s first in-heart microcomputer and is on a mission to transform heart failure treatment. As part of our first in-human clinical study, we have successfully implanted our sensory device in patients across Europe and Israel, while demonstrating a huge potential in helping millions of people living with heart failure to take control and manage their disease. As an increasingly growing company we've been accepted to FDA’s prestige Breakthrough Device Designation program.

We are looking for an Integrated Care and Field Application Engineer to join our Support team and to support our meaningful growth .

What Will You Do?

• Responsible for supporting procedures, patients, and sites in Israel and abroad.
• Support clinical procedures in Cath-lab environment.
• Communicate with HCP (health care providers) all aspects of Vectorious' products and solve technical problems in case of malfunctions.
• Remote monitoring of the patient's use of the system and the system's health.
• Guide patients during the first use of the V-LAPEX and support them if needed.
• Remotely guide HCP (health care providers) to support patients' use of the V-LAPEX.
• Solve problems in the field to ensure proper use of the V-LAP system.
• Capture patients' feedback and communicate it internally.
• Daily monitoring and analyzing patients' data.
• Help find solutions for usability and performance issues and take part in their implementation.