Risk Coordinator

Description:

Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.

We’re looking for a motivated and detail-oriented Risk Coordinator to join our Risk team at Nayax. In this role, you’ll play a key part in safeguarding our operations by monitoring transactions, managing flagged cases, and ensuring compliance with global standards. This is a great opportunity to gain hands-on experience in a growing global fintech company, while working on meaningful projects that directly impact our business.

*This is a temporary position for maternity leave replacement.

Key Responsibilities

• Monitor transactions and review flagged cases for potential risks or suspicious activities.
• Conduct customer verification processes and communicate directly with customers.
• Collaborate with internal teams to gather information and clarify cases.
• Escalate cases according to established protocols.
• Manage the chargeback process with Nayax merchants.

• 1–2 years of experience as a Data Analyst / Risk Analyst / Payments Analyst.
• Familiarity with transaction monitoring and the financial services industry.
• Strong communication skills with both internal stakeholders and external customers.
• Analytical mindset with the ability to detect irregularities and suspicious patterns.
• Detail-oriented, accurate, and discreet in handling sensitive information.
• Ability to work independently and adapt in a fast-changing environment.
• Ownership of projects in a fast-paced setting with shifting priorities.
• Excellent verbal and written communication skills.
• Experience with ERP systems and BI tools – an advantage.
• Fluent English and Hebrew is a must.

What Makes This Role Exciting

• Be part of a growing global fintech company shaping the future of cashless payments.
• Work closely with a professional Risk team and gain exposure to diverse business areas.
• Take ownership of impactful projects with real business influence.
• Join a dynamic, fast-paced environment that encourages growth, learning, and innovation.

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments — just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.