IT Support Specialist

Eitan Medical is a fast-growing international medical device company that develops and manufactures innovative medical equipment. We are looking for a highly motivated and energetic IT Support Specialist to join our IT team, responsible for our IT and Cloud corporate infrastructure. You will be implementing and deploying new solutions together with maintaining the existing infrastructure, assuring that all our systems are in optimal condition, providing the best service to the corporate employees.

Job Description:

· Provide end-user technical support, manages the core systems and network.

· Handle the day-to-day IT operations, from hardware setups to account troubleshooting and provide best-in-class client-side support.

· Hands-on experience across a wide IT scope including Mac and PC hardware, software applications and OS support experience including installation, configuration, and troubleshooting.

· Supporting Office 365 and Azure cloud environments.

· Supporting a variety of cloud IT related SaaS applications.

· Maintain and improve the software deployment and device management process, while making sure all devices are up to date with latest updates and patches

Requirements:

• Education:

o Courses & certificates in relevant fields - an advantage

• Job skills:

o Proven experience of 2-4 years, as a System Administrator, Network Administrator or similar role

o MCSE diploma or equivalent.

o Experience with IT Helpdesk tasks.

o Experience with IT directory services infrastructures and protocols (GPO, Single Sign-On, Active directory, O365, DNS, LDAP, etc.)

o Experience working with Virtualization technologies (such as VMWare) and storage systems

o Experience with Microsoft Azure Cloud environment.

o High customer orientation and communication skills for interfacing with employees in a multitasking environment

o Ability to promote activities and projects end-to-end from PoC to production.

o Fluent Hebrew & English.

o Experience with being on-call to support critical production incidents.

o Strong Team member capabilities, collaborating and sharing tasks and information.

• Language skills: Fluent English