French Airline Support Agent

We're looking for French speaking Airline Support Agent to join our client's team in the beautiful Malta!What you'll do:Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely resolution and response;Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;Meet and exceed our customer service quality goals, compliance regulations and productivity targets;Create amazing customer experience that people value and we are proud of;Be responsible to follow the direction of management and provide feedbackWhat's the offer:Health Coverage and Private Health CareAttractive Salary package with performance bonusCareer progession opportunitiesMonthly eventsStaff discounts in over 50 local businessesWhat we're looking for:French C2 + English B2Ability to resolve customer concerns and create a seamless customer experience.Ability to walk customers through complex procedures from start to finish.EU Citizenship / Residence cardDon't miss this incredible opportunity! Apply now!