French Airline Support Agent

We're looking for French speaking Airline Support Agent to join our client's team in the beautiful Malta!

What you'll do:

Provide the highest level of support to our customers via phone and email on a range of issues;
Give accurate, valid and complete information by using the right procedures;
Be the owner of the customer query and ensuring a timely resolution and response;
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
Create amazing customer experience that people value and we are proud of;
Be responsible to follow the direction of management and provide feedback

What's the offer:

Health Coverage and Private Health Care
Attractive Salary package with performance bonus
Career progession opportunities
Monthly events
Staff discounts in over 50 local businesses

What we're looking for:

French C2 + English B2
Ability to resolve customer concerns and create a seamless customer experience.
Ability to walk customers through complex procedures from start to finish.
EU Citizenship / Residence card

Don't miss this incredible opportunity! Apply now!