Customer Operations Specialist

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

Papaya Global is looking to hire a Customer Operations Specialist.

You will:

Be responsible for inputting and maintaining payroll data in our customer platform
Be responsible for accurate and timely payroll data entry in our customer platform
Review and audit data to ensure data integrity
Support the implementation and optimization of customer success processes and workflows
Provide administrative support
Assist on special projects and requirements
Monitor reports to identify data gaps
Collaborate with different departments to solve problems and bring up any issues
Be a part of a young, international hard-working team
Have the opportunity to be a part of a fast pace, quickly growing, and dynamic start-up.

Requirements:

Bachelor’s degree
Ability to adapt to a fast-paced, international work environment with a passion for making an impact
Fluent English and excellent overall communication skills (speaking, reading, and writing)
Drive and excitement for a dynamic, fast-paced environment
Ability to manage multiple tasks in a short time and adhere to tight schedules
Precise attention to detail
Strong critical thinking/ analytical skills with a proactive mind-set
Problem solving
Team-player, with the ability to work effectively independently
Microsoft Office skills - Word, Excel, Outlook, PowerPoint