Project Lead - Product Feedback (Maternity leave)

Job Description

Lead all aspects of our product feedback project - from daily projects to the overall strategic outlook
Drive the development of the project’s workflows and procedures to help Wix teams get the most out of interactions with their users
Identify potential Wix users who are relevant for our internal teams to meet with
Maintain and develop relationships with all team stakeholders (Product, UX, Dev, etc.) to understand and translate needs into action
Do your research and then prioritize and implement improvements continuously to product feedback services to best suit the needs of our growing organization

Qualifications

A Project Manager with 2+ years of experience and a track record of managing user-centric initiatives
Customer-facing experience that allows you to understand and address user needs
You're a tech-savvy and independent learner with the ability to lead a project from A to Z
You’re highly organized and focused and can manage large workloads while seamlessly supporting your teammates on their projects when needed
You’re a team player who doesn’t shy away from backend or logistical tasks that are for the benefit of the team
You speak and write fluently in English and can explain complex topics clearly and concisely, as well as adjust your tone depending on your audience
You’re a creative problem solver who’s able to collaborate with others to drive success
You have a natural talent for understanding people’s pain points and translating them into product needs
Product management, usability testing, UI/UX, or web development experience - an advantage

Additional Information

Wix Elevate is the meeting point for our employees with our thriving global user community. We work with designers, product managers, UX teams, and developers to help them create the best products in the world as efficiently and effectively as possible through valuable interactions with our users.

We always strive to guide our users to success on their own terms - working with business owners, bloggers, community managers and more to make their online dreams come true with our platform.