VP Global Operation

Role Description:Overall management of global supply chain, logistics, and subcontractors (manufacturers)Management of the IT functionManagement of the Customer Support departmentEnsuring efficiency and quality of operational processesAchieving business objectives and supporting company growth and organizational strategyKey Responsibilities:Planning and managing finished goods inventory across global logistics centersMeeting customer delivery deadlinesOversight of logistics centers, including continuous improvement of efficiency, response times, and costsOversight of distribution and transportation operations, ensuring target shipping times and cost optimizationImplementation and maintenance of organizational information systems at headquarters and across group companiesResponsibility for the company’s IT infrastructureManagement of Customer Support and Customer Success operationsBuilding and developing the Customer Services organizationRequirementsBachelor’s degree in Industrial Engineering; Master’s degree in Business Administration / Information SystemsStrong systems-thinking mindset with a business-oriented approachProven management experience in an industrial company with international operations - mustManagement experience in a high-volume operational environment - mustFamiliarity with information systems and advanced operational management and control methodologiesHigh-level English proficiency; additional languages are an advantageWillingness to travel abroad