Order Management Specialist

Description:

Cardo Systems is a provider of cutting-edge communication and connectivity devices and applications for powersports and outdoor enthusiasts. In 2026, Cardo is proudly unveiling its Beyond Helmet line, the first of its kind in the motorcycle industry, fostering a new age in safety, sound, and communications. After pioneering the world’s first Bluetooth-based wireless intercom headset in 2004, Cardo has been responsible for many of the industry’s innovations, revolutionizing communication, pushing technological boundaries, and enhancing user safety. Now sold in over 100 countries, Cardo is proud to be the world’s leading communication device for groups in motion.

We are seeking an Order Management Specialist to join our Operations team. In this role, you will be responsible for end-to-end order execution, ensuring smooth and efficient delivery processes through close collaboration with internal and external stakeholders, including warehouses, EMS partners, and cross-functional teams.

This position is ideal for a highly organized, detail-oriented professional with strong operational and analytical skills, who thrives in a fast-paced, global environment and enjoys working across multiple interfaces and systems.

Full-time position in a hybrid model (from the company’s offices in Raanana / from home).

Order Management & Execution

• Track orders from entry to delivery and provide ongoing updates to relevant stakeholders
• Process RMA and Web orders accurately and efficiently
• Ensure smooth and efficient end-to-end order flow and delivery execution

Supply Chain & Operations Management

• Manage the daily interface with front warehouses to ensure operational efficiency and on-time delivery
• Manage EMS (Electronic Manufacturing Services) partners and supply activities
• Support and monitor shipment processes for both domestic and international deliveries

Systems & Process Management

• Manage interfaces between order management platforms and ERP system (Priority)
• Ensure data accuracy and process alignment across systems
• Support process improvements and operational efficiency initiatives

Cross-Functional Collaboration

• Collaborate closely with Sales, Customer Support, Purchasing, Digital, and Marketing teams to resolve order-related issues
• Act as a key operational focal point for order status, escalations, and coordination

Reporting & Analysis

• Generate, analyze, and maintain order-related KPIs and operational reports
• Identify trends, issues, and opportunities for process optimization

Experience

• 2–4+ years of experience in Order Management, Supply Chain, Operations, or Logistics
• Experience in a global or multi-site environment – advantage
• Experience working with EMS/contract manufacturers – advantage

Skills & Tools

• Strong organizational skills with excellent attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience with ERP systems (Priority – advantage)
• Strong Excel skills

Languages

• English – high level (mandatory)
• Hebrew – advantage

Personal Attributes

• Highly organized, responsible, and detail-oriented
• Strong execution mindset with ability to manage multiple stakeholders
• Proactive, solution-oriented, and collaborative team player
• Comfortable working in dynamic and fast-changing environments

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.