Service Infrastructure Expert

Description:

What we are looking for:

Infrastructure Service Experts support Nova’s worldwide FSEs in the installation and ongoing maintenance of fleet management and HPC server tools.

Nova’s Fleet Management Servers enable monitoring and control capabilities that simplify system management and enhance the productivity of Nova tools in the fab. The platform’s ability to process and analyze large volumes of fleet and metrology data, using advanced analytics, provides customers with intelligent and predictive insights into tool performance and process trends. These servers serve as the core of Nova’s measurement systems.

In this role, you will instruct, train, and support FSEs across all aspects of Nova’s server infrastructure.

The Service Infrastructure Expert also acts as a key interface between field issues and the development team, ensuring alignment and continuous improvement.

What will you be doing:

• Provide fast response to resolve or identify workarounds for critical issues raised by the field
• Act as a liaison between the field and the development team to address issues related to the installed base
• Support FSEs in ongoing sustaining activities for server tools
• Communicate required activities and surveys to FSEs
• Train relevant field personnel on new tools architecture, installations, and SW & HW upgrades
• Present service-related aspects in new server PLC meetings
• Travel to support sites and activities that require expert support 

Requirements:

• Networking and computing technical experience
• Multi-Platform OS Administration: experience in Windows Server and Linux environments.
• Servers and Cluster architecture knowledge
• Experience with Microsoft infrastructure capabilities
• SQL Data Base Management Experience
• Storage Characterization
• VMware experience
• Knowledge in Microsoft PowerShell scripting -Advantage

That special something you bring in:

• High level capabilities of Verbal and written English
• Ability of understanding, search, solve and document technical issues
• Strong collaborator bridging technical needs to deliver performance-driven solutions
• Proactive personality

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are 

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

If you need assistance due to a disability, you may contact us at [email protected]