Customer Product Manager

Description:

What we are looking for: 

Nova is looking for a Customer Product Manager to drive the strategy, business success, and lifecycle management of assigned products within Nova’s product portfolio. 

As part of this role, you will hold full accountability for defining the product direction, supporting commercialization activities, increasing customer adoption, and ensuring the product remains technically competitive and commercially successful throughout its lifecycle. 

In this role, you will work closely with customers and cross-organizational functions, including R&D, Applications, Engineering, Service, Sales, and Marketing, to translate customer and market needs into clear product priorities, business opportunities, and long-term growth. 

This is an exciting opportunity for someone who combines strong technical understanding, business orientation, and customer-facing skills, and is passionate about driving products that create meaningful value in the semiconductor industry. 

What will you be doing: 

• Define, develop, and maintain the product strategy and roadmap for assigned products, aligned with the division’s portfolio strategy and business goals. 
• Take ownership of product definition, including product requirements, feature prioritization, technical trade-offs, and alignment with cross-functional stakeholders.
• Lead commercialization activities, including Go-to-Market planning, beta programs, customer evaluations, product demonstrations, and RFQ support. 
• Build strong relationships with customers to understand product performance, capture Voice of Customer, and identify opportunities to improve competitiveness, usability, and customer satisfaction. 
• Drive product growth through strategic product evaluations, customer adoption initiatives, product promotions, and market-facing activities. 
• Act as the focal point for complex customer escalations, coordinating cross-functional actions to ensure timely resolution and customer success. 
• Collaborate closely with R&D, Applications, Engineering, Service, Sales, and Marketing to maximize product performance, quality, profitability, and lifecycle success. 
• Lead Technical Review Meetings to drive product priorities, customer commitments, launch readiness, and cross-functional alignment. 
• Own product lifecycle management, including product enhancements, business performance tracking, portfolio optimization, and End-of-Life planning and execution. 
• Support market analysis, competitive assessment, and business case development to guide strategic product decisions. 

• MSc in Physics, Materials Science, Electronics, Optics, or a related technical discipline. 
• At least 3 years of engineering experience in the semiconductor equipment industry. 
• Strong knowledge of semiconductor processes and equipment. 
• Previous experience in Applications, Product Marketing, Product Management, or a similar customer-facing technical/business role within a global technology company. 
• Strong business and strategic thinking, including the ability to analyze markets, assess competition, and develop business cases. 
• Proven ability to build trusted relationships with customers and influence cross-functional teams in a matrix environment. 
• Excellent communication, presentation, and interpersonal skills. 
• Ability to combine deep technical understanding with commercial and business-oriented decision-making. 
• Willingness to travel internationally frequently. 

Advantages: 

• Experience managing products throughout the full product lifecycle, from definition and commercialization to product enhancements and End-of-Life. 
• Experience working directly with global semiconductor customers. 
• Background in metrology, process control, inspection, or other semiconductor manufacturing technologies. 
• Experience leading cross-functional product forums, technical reviews, or customer-facing product evaluations. 

That special something you bring in: 

• Excellent technical understanding and the ability to quickly grasp complex multidisciplinary products. 
• Strong business orientation with the ability to connect customer needs, market trends, and product opportunities. 
• A proactive, hands-on approach with a strong sense of ownership and accountability. 
• Excellent interpersonal skills and the ability to work effectively with customers, internal stakeholders, and global teams. 
• Strong communication and presentation skills, with the ability to simplify complex technical topics for different audiences. 
• A strategic mindset, combined with strong execution capabilities and attention to detail. 
• A problem-solving approach, with the confidence to lead complex discussions and drive decisions in a dynamic environment. 
• Ability to work independently while actively collaborating with cross-organizational functions. 

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are 

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

If you need assistance due to a disability, you may contact us at [email protected]