Corporate Receptionist

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves: As a Corporate Receptionist at JLL's Integrated Facility Management business line on our Amazon account dedicated team, you will take ownership of the internal and external visitor experience while providing the highest possible standards of engagement with customers through all front-of-house and meeting & event services. This customer-focused role combines reception excellence with event coordination expertise, requiring you to deliver core front-of-house services including sign-in, badging, luggage management, and deliveries while maintaining the highest standards of presentation and functionality across front-of-house and meeting areas. You will play a crucial role in JLL's commitment to delivering exceptional workplace experiences by ensuring all interactions leave customers with positive, memorable experiences, undertaking physical setup of meeting and event spaces, monitoring room environments with attention to detail, and demonstrating high security awareness while maintaining clear knowledge of onsite emergency and evacuation procedures.

What your day-to-day will look like: Take ownership of internal and external visitor experience ensuring all interactions create positive, memorable customer experiences
Deliver core front-of-house services including sign-in, badging, luggage management, lost and found, and delivery coordination
Receive, direct, and relay telephone, email, and other queries while greeting and directing candidates, new hires, visitors, and general public
Maintain continual awareness of onsite events to ensure visitor experience is personalized and optimized with highest presentation standards
Undertake physical setup of meeting and event spaces following team guidelines and EHS considerations
Monitor meeting room environments including furniture, signage, equipment, temperature, fabric, and consumables with fine detail attention
Create and maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems for meeting and event spaces
Coordinate daily updating of room booking displays while liaising with security and janitorial teams on meetings and events coordination

Required Qualifications: Experience in reception, concierge, or related field with excellent people skills and ability to interact with wide range of client staff
Previous experience working in high-profile corporate environments with outstanding customer service skills
Fluency in English and local language with strong PC literacy and proven ability to manage daily activities using various systems
Very high attention to detail with ability to maintain professionalism at all times while serving as team ambassador
Ability and confidence in communicating with customers at all levels through written and verbal communication
Excellent team player mentality with desire to go above and beyond for colleagues
High awareness of local area services including shops, restaurants, hotels, and transport to support customers
Understanding of security awareness requirements and emergency/evacuation procedures

Preferred Qualifications: Previous catering or hospitality experience
Facilities Management exposure and understanding
Experience with meeting and event coordination in corporate environments
Knowledge of Outlook, conference room finder, and SharePoint systems
Background in trouble ticket request management and mail/courier services
Understanding of space audits and walk-the-store processes
Experience supporting administrative tasks and one-off facility requests
Familiarity with Amazon or similar technology company workplace environments

Location: OnsiteWhat you can expect from us: You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.HFA18
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.