Senior Data Ops Manager

Tel Aviv, Israel | Product | Full-time
Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded ‘best workplace’
Best Workplace and Best-Led Company by Inc. Magazine
“World Changing” by Fast Company
Recognized as a World Changing Idea by Fast Company Magazine
Ranked #1 Home insurance in America
Won best renters and homeowners insurance in America by US News, and others
Best Pet Insurance in America
Rated “Best Overall Pet Insurance” by Better Homes & Gardens
Rated 4.9 on the App Store
Among the highest rated apps of all time
What you’re applying for

We’re seeking an exceptional Senior Data Operations Manager to empower our Data teams. If you're a collaborative, creative thinker with a passion for excellence and execution, this role is for you.

Data is at the heart of Lemonade's strategy, driving innovation and decision-making across the organization. As a Senior Data Operations Manager, you'll play a crucial role in seamlessly integrating our data teams into the broader company strategy. You'll help shape the data team's strategy, enhancing alignment with other departments, facilitating our data operations to run smoothly and efficiently, directly contributing to the company's success.

In this role you’ll

Partner with Data Leadership to design and drive the planning and execution processes for our Data organization, from strategy to implementation

Develop, implement, and manage intake processes for feature requests, support, and bug fixes, ensuring seamless communication and coordination with other stakeholders across the organization

Collaborate closely with both Product and Engineering Operations to establish clear processes that enhance collaboration between data and tech squads, analysts, and other data stakeholders across the company.

Design, implement, and oversee incident management processes, ensuring they are handled effectively when they arise

What you’ll need

A minimum of 5 years of experience in product management, operations, or a related role

Strong project management skills with experience using task and project management tools

Previous experience in Data Analytics, Business Intelligence, or Data Engineering

Proven ability to create and enforce processes that achieve deliverable outcomes with speed and excellence

Exceptional people skills and an abundance of empathy

Experience with data tools and a solid understanding of data structures

Stellar verbal and written communication skills, and the ability to work with a variety of stakeholders across disciplines and seniority levels

Excellent analytical and problem-solving skills

Diligent attention to detail

Ability to work in a fast-paced, dynamic environment while managing multiple priorities

Ability to work in an office environment a minimum of 3 days a week

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Things to know…

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.