Senior Data Ops Manager

Tel Aviv, Israel | Product | Full-timeNot your everyday companyLemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.Awarded ‘best workplace’Best Workplace and Best-Led Company by Inc. Magazine“World Changing” by Fast CompanyRecognized as a World Changing Idea by Fast Company MagazineRanked #1 Home insurance in AmericaWon best renters and homeowners insurance in America by US News, and othersBest Pet Insurance in AmericaRated “Best Overall Pet Insurance” by Better Homes & GardensRated 4.9 on the App StoreAmong the highest rated apps of all timeWhat you’re applying forWe’re seeking an exceptional Senior Data Operations Manager to empower our Data teams. If you're a collaborative, creative thinker with a passion for excellence and execution, this role is for you.Data is at the heart of Lemonade's strategy, driving innovation and decision-making across the organization. As a Senior Data Operations Manager, you'll play a crucial role in seamlessly integrating our data teams into the broader company strategy. You'll help shape the data team's strategy, enhancing alignment with other departments, facilitating our data operations to run smoothly and efficiently, directly contributing to the company's success.In this role you’llPartner with Data Leadership to design and drive the planning and execution processes for our Data organization, from strategy to implementationDevelop, implement, and manage intake processes for feature requests, support, and bug fixes, ensuring seamless communication and coordination with other stakeholders across the organizationCollaborate closely with both Product and Engineering Operations to establish clear processes that enhance collaboration between data and tech squads, analysts, and other data stakeholders across the company.Design, implement, and oversee incident management processes, ensuring they are handled effectively when they ariseWhat you’ll needA minimum of 5 years of experience in product management, operations, or a related roleStrong project management skills with experience using task and project management toolsPrevious experience in Data Analytics, Business Intelligence, or Data EngineeringProven ability to create and enforce processes that achieve deliverable outcomes with speed and excellenceExceptional people skills and an abundance of empathyExperience with data tools and a solid understanding of data structuresStellar verbal and written communication skills, and the ability to work with a variety of stakeholders across disciplines and seniority levelsExcellent analytical and problem-solving skillsDiligent attention to detailAbility to work in a fast-paced, dynamic environment while managing multiple prioritiesAbility to work in an office environment a minimum of 3 days a weekEnthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our cultureThings to know…Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.