Technical Program Manager (Cortex XSOAR&XSIAM)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a Technical Program Manager, you will be responsible for designing and reviewing integrations with various information technology and security tools. This inbound work includes working closely with Customers, external Partners, Business Development, Product, Engineering, and cross-functional teams to coordinate and design new product integrations. Good quality integrations that support customers’ use cases are the core of our platform. You’ll develop and execute operational engineering processes and help scale from early access through full launch.

The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success.

Your Impact

Create and review technical design requirements for third-party integrations

Work closely with peers across different teams and disciplines to shape solutions and integrate with other parts of the product

Work closely with Software Developers and Security Architects to design, research, and scope integrations

Work closely with Customers, External Partners, Business Development, and Product to scope use cases and workflows

Support cross-functional teams in the full software development life-cycle of integrations from design through implementation

Qualifications

Your Experience

5-7 years of experience as a Backend Developer / Technical Product Owner or similar technical-related field

Solid background in working with third-party APIs and integrations - Must

Proven experience writing design/requirement documents for engineering teams

Familiarity with scripting, debugging, or software development (Python - preferably)

Thorough understanding of software development lifecycle from conception to delivery

Excellent communication, organization, and influence skills

Ability to resolve conflicts and drive issues to resolution and escalate when necessary

Self-starter who enjoys problem-solving with little direct supervision - Ability to learn quickly and just in time

Nice to have

Bachelor's Degree in Computer Science/Information Systems/Industrial Engineering or equivalent education or equivalent military experience required

Experience designing APIs

Domain knowledge of Security Industry products and practices

Experience with cloud platforms (e.g. AWS, GCP, Azure)

Additional Information

The Team

XSOAR is a Security Orchestration, Automation, and Response family of products that were formerly developed by Demisto (acquired in 2019). XSOAR is a comprehensive Security Operations Platform that combines full case management, intelligent automation, collaborative investigation, and Threat Intelligence Management. More information about XSOAR can be found Here.

Cortex XSIAM is a leading platform that provides the most complete protection against any threat by combining endpoint prevention with cross-data detection, investigation, and response. Our platform assists SOC analysts in their day-to-day work by offering an out-of-the-box solution that is breaking the silos between endpoint, network, and cloud. More information about Cortex XSIAM can be found here.

Our teams focus on innovating the most advanced SOAR and SIEM platforms, adding more integrations to 3rd party products, covering more use cases and more automation as well as expanding the threat intelligence capabilities of Cortex products.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.