Junior Instructional Designer- Student Position

Description:

DealHub is a leading provider of sales engagement and revenue optimization solutions, empowering businesses to streamline their sales processes and drive growth. As a company that champions a customer-first approach, we’re proud of our professional and proactive Success team. We’re looking for a motivated Junior Instructional Designer to join our Customer Education team and help shape the way our customers learn and grow.

Responsibilities

• Manage day-to-day operations for our learning platforms such as Customer Academy, Knowledge Base, and Community.
• Keep academy courses and knowledge articles up to date.
• Build reports, track engagement, and support customer-facing processes.
• Contribute to content creation: from articles to video tutorials and interactive training.

• In the last year of a BA in Instructional Design, or currently an MA student.
• Fluent English with strong writing skills - a Must.
• Some experience in technical writing or creating digital learning solutions (such as how-to guides, tutorials, or educational videos).
• Tech-savvy, logical, detail-oriented, and a fast learner with a “can-do” attitude.
• Strong sense of design and attention to detail.
• Ready to multitask across knowledge management, customer education, and operational tasks (LMS updates, analytics, content, and customer-facing emails).
• Advantage: video editing and basic graphic design skills.

Please include your CV and 2-3 diverse samples of your work. These can be:

• A brief technical article
• A training video
• An infographic, thumbnail, or guide you designed
• Or any example that will demonstrate your skills in explaining a complex topic. (Please add a few lines describing it.)

* We don’t expect a full portfolio, just something short that gives us an idea of your skills and approach.