Account Technology Specialist

If you run toward knowledge and problem-solving, join us

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Account Technology Specialist
Remote - Israel
Job category: Systems Engineering
Job ID: 127237-en_US
Job summary

As Account Technology Specialist in NetApp's Sales function, you will be responsible for providing pre-sales and sales support for selling NetApp's Products and Professional Services to existing and potential customers.
You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems and solutions are provided to customers.
In this position your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.
The essential responsibilities of the Account Technology Specialist are to work directly with customers in pre-sales and sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, Customer Service and Development areas.
Specific responsibilities include:
• Identify customer needs and requirements.
• Define all of the elements of a customer's technical computing environment.
• Answer customer questions.
• Provide technical support to current customer and 'try-and-buy' test projects.
• Define customer acceptance criteria for 'try-and-buy' evaluation projects.
• Work with Sales to respond to RFP's.
• Attend customer meetings with the Sales Representative, initiate and attend customer meetings by your own.
• Provide technical consultation and disseminate product information to the sales team.

Job requirements

• 5+ years of relevant experiences
• Drive for results: Through customer obsession and being the technical authority to win opportunities with appropriate workload specialists’ engagement
• Leadership: Technical leadership in team selling environments
• Ownership of technical relationship with the customer at the executive level
• Excellent communication skills
• A passion for delivering innovative technical solutions
• A curious mind and collaborative style

Specialized knowledge in breadth or depth in the following areas:
• Network Architecture and Data Center Visualization
• Storage Networking and Data Management
• Storage Solutions for Video Surveillance, databases, virtualization and Bigdata/Analytics
• Hyperconverged and Software Defined Storage Solutions
• Hypervisors Knowledge (VMWare, Microsoft, KVM…)
• Understands both traditional IT infrastructures, as well as cloud services (AWS/Azure/Google)
• Technical experience with the following is a strong plus: kubernetes, docker, OpenStack, vCloud Director, etc.
• Significant knowledge about NetApp competitive landscape

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.