IT System Team Lead

Cato Networks is the converged network and security cloud for the AI era. As AI reshapes cybersecurity, enterprises face a dual challenge: unlocking AI's potential while defending against AI-driven attacks. Cato addresses both through a unified, cloud-native platform, providing the visibility and context to prioritize risks and stop threats in real time across users, applications, data, and AI agents. Join us as we scale: take on ambitious technological challenges and shape the next generation of enterprise security at a company trusted by thousands of organizations worldwide. We're seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across Cato's global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement—capable of balancing day-to-day operations with long-term strategic initiatives. Responsibilities: Lead and mentor System Administrators, managing priorities, workload, and professional development. Oversee the installation, configuration, maintenance, and troubleshooting of IT services across corporate and R&D lab environments. Manage cloud applications and services, including Microsoft 365, Intune, AWS, Azure, and endpoint security solutions. Take end-to-end ownership of incidents and projects, ensuring timely escalation, proactive stakeholder communication, and follow-through to completion. Identify operational gaps, anticipate risks, and independently drive improvements that prevent recurring issues. Monitor and optimize network performance, availability, utilization, and Quality of Service (QoS). Maintain compliance with corporate security standards and applicable regulatory requirements. Improve operational efficiency through scripting, APIs, workflow automation, and AI-assisted IT operations. Track SLA attainment, service availability, resolution times, and backlog health; use these measures to prioritize improvements and strengthen service reliability. Requirements: At least five years of System Administration experience, including three years in a managerial or leadership role (must). Proven expertise in Windows, macOS, and Linux environments and administration best practices (must). Extensive hands-on experience with routing, switching, firewalls, and VPN solutions (must). Demonstrated experience managing hybrid-cloud infrastructure (must). Ability to automate IT operations using Bash, Python, or PowerShell (must). Familiarity with AI-assisted IT operations, API integrations, and workflow automation platforms (advantage). Excellent written and verbal communication skills in Hebrew and English. Availability for on-call duty and urgent response outside regular working hours in case of critical outages (must). Personal Skills: Strong leadership and interpersonal skills, with clear communication and accountability. Analytical and creative problem-solving, with the initiative to identify opportunities and deliver measurable improvements. Ability to manage competing priorities and projects while maintaining ownership through completion. A structured, resilient approach under pressure and a commitment to continuous learning. Approachable, hands-on manager and a true team player, fostering collaboration, trust, and open communication.