Facilities Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
As a Facilities Coordinator at JLL's Integrated Facility Management business line, you will assist in all areas to ensure FM services run smoothly while reporting daily to the Office Service Coordinator or Facilities Manager, providing comprehensive support across multiple facility operations including building maintenance, space management, and vendor coordination. This hands-on coordination role combines administrative excellence with operational oversight, requiring you to conduct weekly building walks to assess maintenance issues, work with Facilities Managers and Moves & Changes teams to address internal space requirements, and monitor stock levels of stationary and consumables while managing internal moves and maintaining floor plans. You will play a crucial role in JLL's commitment to delivering exceptional facility services by coordinating in-house and external event setup, managing fire wardens and first aiders, covering receptionist responsibilities when required, and managing day-to-day mailroom operations while demonstrating initiative and maintaining professional, friendly customer service standards.

What your day-to-day will look like:
Assess building maintenance issues through weekly building walks while recording findings and coordinating with Building Operations team
Coordinate with Facilities Manager and Moves & Changes team to address internal space requirements and organize team moves
Monitor stock levels of stationary and consumables while placing orders with suppliers and managing mail-related supplies
Coordinate internal moves within building while working to maintain accurate floor plans with Facilities Manager
Assist in coordinating in-house and external events while supporting Office Service Coordinator with vendor management
Report defective H&S equipment to appropriate personnel while arranging repairs and coordinating fire wardens and first aiders
Schedule training and refresher training as necessary while maintaining upkeep and review of manuals, handbooks, and guidance notes
Cover receptionist role and responsibilities when required while supporting Meeting & Events Specialist as needed
Coordinate day-to-day mailroom operations including deliveries, enquiries, and courier coordination with external key contacts

Required Qualifications:
Previous experience working in high-profile corporate environments with customer service background essential
Pro-active and hands-on approach with willingness to support other team members
IT skills including Outlook, Excel, and Word proficiency
Professional, friendly, and welcoming attitude with good attention to detail
Ability to show initiative with excellent communication skills
Organizational skills with ability to prioritize busy workload
Understanding of basic procedures and external key contact management
Ability to coordinate multiple responsibilities including reception coverage and mailroom operations

Preferred Qualifications:
Previous reception or hospitality experience
Knowledge of Facilities Management processes and procedures
Experience with vendor management and soft service support coordination
Background in event setup and coordination
Understanding of H&S equipment management and reporting procedures
Experience coordinating fire warden and first aider programs
Knowledge of moves and changes processes and floor plan maintenance
Familiarity with corporate building operations and maintenance coordination

Location: Onsite

What you can expect from us:
You'll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.