Product Manager

Tonkean is the world’s first process experience platform. With Tonkean, you can build employee experiences around organizational processes that employees actually follow. Tonkean empowers enterprises to create intelligent, personalized automation that integrates with every app or system in the business tech stack. Tonkean democratizes access to innovative technologies that are traditionally only available to highly trained developers. You can enable employees to focus more on high-value work by automating high-volume and simple repetitive tasks.

Tonkean specialises in intake-based solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. You can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code.

We are looking for an experienced Technical Product Manager to join our product team and be the glue between the business side and the technical side of an organization. As part of our team you should understand the company’s technology at a deep level and interact with the development team to lead the execution of a product, and also understand and engage the R&D team with “why” and “what”, while you should be able to answer the “how.”
You should work at Tonkean if:
You want to work with Fortune 500 customers, such as Google, Netflix, Cisco and American Express.
You understand the mechanics of global organizations and want to dig deep into complex operational challenges that exist in functions such as Procurement, Legal, HR and Finance.
You want to put an end to bad employee process experiences and deliver a new generation of no-code orchestration tools to large corporate organizationsYou enjoy solving complex operational and technical challenges with innovative solutions
You have a 10X mindset and you want to collaborate with like-minded product managers who are pushing boundaries.
You want to work in an empowered environment with the freedom to experiment, fail and succeed with new ideas and be encouraged to think outside the box and take calculated risks that will move the needle
You want to jump on the AI train and learn about leveraging and embedding AI in a mission-critical product
As a Technical Product Manager, you will:
Be responsible for the product execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
Work closely with the designers and engineers to ensure that the product requirements are being fulfilled and the required value is achieved, by creating a true partnership between both departments.
Be responsible for documenting the product work both internally and externally by publishing articles and providing product training and technical expertise
Act as a leader within the company and engage others around the product effort. Educate and drive innovation across the company.
About you:
Minimum of 3 years experience as a Product Manager
Bachelor’s Degree required
Demonstrated success defining and launching excellent products
Excellent written and verbal communication skills
Excellent written and verbal English skills
Strong Technical background and understanding
Excellent teamwork skills
Proven ability to influence cross-functional teams without formal authority
Examples and at least one sample of an effective document delivered in the past
Nice to have a background in Procurement, Finance or Legal.
Nice to have work experience at a global organization.
Our values:
There Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem - you just need to find it.
Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?
Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It’s never a failure. It is the operational cost of progress.
No BS. To matter, you must - stay focused, keep it simple and always move the needle. We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important.
Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.