Pension Back Office Specialist

Are you passionate about delivering exceptional service and ensuring seamless operations in the pension sector?

We’re looking for a pension Back Office Specialist to join our dynamic team. In this role, you’ll be at the forefront of client success—onboarding new clients, addressing their needs, and managing their portfolios with precision and care.

Requirements:

At least 1 year of experience in pension operations, ideally within a settlement agency.
Tech-savvy, with a strong ability to navigate digital tools and platforms.
Detail-oriented and committed to delivering exceptional service.
A team player with excellent collaboration and communication skills.
Expertise in Excel

Responsibilities:

Lead the onboarding process for new clients, ensuring a smooth and professional experience.
Address client inquiries and provide timely, accurate information.
Monitor and update client portfolios, offering regular status reports.
Manage processes related to job transitions, mobility, and redemptions.