Technical Documentation Lead

Description:

• Own and manage Documentation delivery workflows, ensuring tasks, releases, and dependencies are tracked and delivered on time. 
• Coordinate and publish release notes for both internal and external stakeholders. 
• Oversee External technical documentation, including user guides, API documentation, and developer guides. 
• Automate documentation processes, transforming code annotations and technical details into clear, structured guides. 
• Drive process automation using AI tools to improve efficiency in delivery and documentation workflows. 
• Lead the documentation effort and work closely with product managers, engineers, solution architects, professional services and product marketing managers to align priorities and deliverables. 
• Ensure documentation meets brand, style, and usability standards for internal and external audiences. 

• Proven experience in technical writing, release management, or documentation management. 
• Excellent project management and cross-team collaboration skills. 
• Experience with API documentation tools and technical writing best practices 
• Proven technical skills and understanding of data models and tools, such as JSON,  Swagger, Postman, etc. 
• Strong understanding of Jira and agile delivery workflows. 
• Background in automation and AI tools for documentation and processes - big advantage. 
• Fluent English (spoken and written) — essential for documentation, communication, and collaboration. English mother tongue – big advantage.  
• Strong attention to detail and organizational skills.