Finance Bridge Agent- Student Position

Description:

We are seeking a detail-oriented and proactive junior Customer Service Finance Representative to support our finance and customer service teams in resolving payment disputes and related financial queries. This entry-level role is ideal for candidates with a foundational understanding of finance or accounting who are looking to grow their skills in a fast-paced, collaborative environment. You will have the opportunity to develop core finance and dispute resolution skills while working in a supportive team environment, gaining exposure to cross-functional teams and real-world financial operations

Responsibilities:

• Assist in the investigation and resolution of payment disputes, refund proofs and other related financial issues. 
• Communicate with customers and financial institutions regarding the status and outcomes of disputes.
• Maintain accurate records of all disputes, including supporting documentation and resolution outcomes.
• Monitor dispute case queues and ensure timely follow-up and closure.
• Provide general administrative support to the Finance team as required.

• Strong attention to detail and organizational skills.
• Good communication skills, both written and verbal.
•  Basic understanding of financial transactions and accounting principles.
• Proficiency in Microsoft Excel and other Office applications.
• Ability to work independently and as part of a team.
• Prior experience in a finance or customer service role is a plus, but not required.
• Ability to commit to a full-time position