Account Manager - Restaurants Team

Company Description

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 170 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Job Description

As an Account Manager Specialist, you will be responsible for maintaining and expanding relationships with high profile restaurants, focusing on business growth, optimizing development and performance optimization. Your primary goal will be to maximize sales opportunities, increase business development by also using Wolt’s campaign tools, achieve key business performance targets and ensure partner satisfaction.

You will serve as the main point of contact for restaurants, working closely with restaurant owners and managers to support their needs to further deepen our partnership with the restaurant.

The Account Manager is responsible for all aspects of the restaurant partnership, from daily operational needs to business development, commercial terms, and onboarding new top tier venues. You will use data analysis, commercial expertise, and sales skills to create value and drive growth for your partners.

What You'll Be Doing:

Driving and managing the growth of your restaurant portfolio

Monitoring and improving operational KPIs for your restaurants

Becoming a key knowledge source and go-to person for restaurant-related strategies

Actively drive sales growth and leveraging Wolt's various promotional tools

Train and onboard Tier 1/Tier 2 venues

Collaborating closely with Finance, Analytics, and Marketing teams to address restaurant needs

Using data to drive commercial and strategic discussions with restaurant partners on a daily basis

Job Description

Job Description

As an Account Manager Specialist, you will be responsible for maintaining and expanding relationships with high profile restaurants, focusing on business growth, optimizing development and performance optimization. Your primary goal will be to maximize sales opportunities, increase business development by also using Wolt’s campaign tools, achieve key business performance targets and ensure partner satisfaction.

You will serve as the main point of contact for restaurants, working closely with restaurant owners and managers to support their needs to further deepen our partnership with the restaurant.

The Account Manager is responsible for all aspects of the restaurant partnership, from daily operational needs to business development, commercial terms, and onboarding new top tier venues. You will use data analysis, commercial expertise, and sales skills to create value and drive growth for your partners.

What You'll Be Doing:

Driving and managing the growth of your restaurant portfolio

Monitoring and improving operational KPIs for your restaurants

Becoming a key knowledge source and go-to person for restaurant-related strategies

Actively drive sales growth and leveraging Wolt's various promotional tools

Train and onboard Tier 1/Tier 2 venues

Collaborating closely with Finance, Analytics, and Marketing teams to address restaurant needs

Using data to drive commercial and strategic discussions with restaurant partners on a daily basis

Qualifications

What We’re Looking For:

Proven experience in key account management or business development (2-5 years)
Deep understanding of the restaurant industry, including knowledge of industry trends, challenges, and restaurant needs.
Analytical mindset with the ability to assess market dynamics, analyze data, and derive actionable insights.
Strong technical skills and logical thinking.
Excellent communication skills; ability to engage with a diverse range of partners, from restaurant owners to managers, and adapt your approach accordingly.
Sales-oriented mindset with a passion for business growth.
Self-motivated, proactive, and results-driven.
Passion for developing and scaling restaurant partnerships in Israel.
BA in Business Management – an advantage.
Fluent in Hebrew and English – a must.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!