CRM & Operations Automation Specialist

Description:

Exodigo is the leading underground mapping solution for non-intrusive discovery. Our platforms combine multi-sensor fusion, 3D imaging, and AI technologies to create complete, accurate underground maps that enable confident decision-making for customers across the built world. We transform the project lifecycle for our customers, who include key community stakeholders in the utilities, transportation and government sectors. 

We are experiencing sky-rocketing growth and closed a historically large $96M Series B round in July of 2025.

We are looking for a CRM & Operations Automation Specialist to optimize and maintain our internal technology stack. This role is responsible for designing seamless data flows, automating business processes, and ensuring high data integrity across systems. You will work closely with multiple teams to enhance operational efficiency, streamline workflows, and support system users.

You Will:

• Design and build robust automation workflows using Make.com (iPaaS).
• Configure and maintain monday.com boards and HubSpot CRM settings.
• Manage access controls and user accounts across platforms.
• Monitor and maintain high data quality through hygiene checks and reporting.
• Provide system support, training, and documentation for end-users.
• Collaborate with cross-functional teams to identify opportunities for process improvement.

• 1–4 years of experience in systems administration, business operations, or similar technical roles.
• Hands-on experience with automation platforms, specifically Make.com.
• Experience with HubSpot CRM administration.
• Familiarity with project management tools, preferably monday.com.
• Strong communication skills and ability to collaborate across teams.
• Ability to work independently and take ownership of tasks.

Nice to Have:

• Highly organized and detail-oriented approach to work.
• Proactive mindset for identifying and solving problems.
• Passion for teaching and supporting system users.
• Ability to build scalable and repeatable processes.
• Interest in learning new technologies and automation tools.