Network Operations Expert

Network Operations Expert - (2400003I)

Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.

At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers — these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent.

What is the job:

As a Senior network expert, you’ll be a key member in our Cloud Service delivery support organization, mainly focusing the production cloud infrastructure and customer support.

The network expert team is part of the customer services group, as a network expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.

Ensure 24/7 availability of our network, handling day-to-day production network issues.

Assist in incident response and support customers during network events and attacks.

Work with network architects, engineering, and R&D on infrastructure improvements.

Actively monitor, react, and troubleshoot system events and alerts.

Investigate and resolve network related issues.

The position requires on-call duties.

What you need:

At least 5 years of experience in Cloud Operations in a production environment, which include:

Hands-on experience in implementing and troubleshooting complex TCP/IP technologies and with Cisco/Juniper routing and switching.

Must have experience with L2/L3 Switching/Routing, dynamic routing protocols – BGP – MUST (CCNP advantage).

Ability to analyze sniffers, loggers or similar data and lead to problem resolution.

Proven experience working in large-scale cloud production, providing mission-critical services to large enterprise customers.

Knowledge of application-level services, HTTP/s protocol, load balancer and operating systems (Linux) and CDN- Must.

Experience working with cloud providers such as AWS, GCP, and Azure.

Excellent communication skills and experience working with customers – MUST.

Ability to independently as well as collaborate with other teams to achieve incident resolution with a can-do approach and ability to work under pressure.

Strong problem-solving and analytical skills - Must, with a passion for technology and a willingness to learn new things.

Excellent English (speaking, reading, and writing).

How can you stand out:

Knowledge of security appliances (such as firewalls) and experience with Radware security and ADC products – significant advantage

Knowledge of scripting, automation methods, and orchestration technologies - Advantage

Why you should join us:

Employees from more than 40 countries have chosen Radware as a place where they can belong. Radware has been recognized by Glassdoor and BDI as one of the World’s Best Places to Work, ranking among the top 100 companies across the globe in the IT category.

Radware has also been named a Gold Winner for Application Security in the 2023 Globee Cybersecurity Awards, by Forrester a Leader in DDoS Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions.

We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual.

If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today’s cyber adversaries, then you’ve found the right fit at Radware.

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Primary Location: IL-IL-Tel Aviv
Work Locations: Radware Israel, Tel Aviv 22 Raoul Wallenberg Street Tel Aviv 69710
Job: Information Systems