Technical Support Specialist- 242926

A global enterprise technology and consulting company is hiring a Technical Support Specialist to support government information systems. This is a 7-9 month maternity leave cover.

What you’ll do

• Provide technical support to existing users and help connect new users and clients to services.
• Configure API connections, work with XML, and install SSL/TLS certificates on Microsoft IIS servers.
• Trace API requests through IIS logs to investigate errors and identify where requests fail.
• Troubleshoot client connectivity in an environment that uses F5 and firewalls, and coordinate new line installations and service faults with the telecom provider.
• Help define and configure services within government information systems.

Relevant experience

• Technical Support, Help Desk, or Application Support in an enterprise environment.
• Hands-on troubleshooting of APIs or web services, including log analysis and working with XML.
• Experience with Microsoft IIS, SSL/TLS certificates, and network connectivity troubleshooting.

Salary: ₪12,000 per month