IT Administrator and Help Desk

IT Administrator and HelpDesk (Internal End-User Support)

A technology company is looking for an IT Administrator to operate the organization’s systems and provide HelpDesk support to internal users.

Responsibilities

• Operating and maintaining the Microsoft 365 / Office 365 cloud environment, including Exchange Online, Entra ID / Azure AD, Intune, and Microsoft Defender
• Managing users and permissions in Active Directory
• Operating and maintaining VMware servers in an enterprise virtualization environment (ESXi and vSphere)
• Operating and configuring Fortinet security and firewall equipment
• Troubleshooting system, network, and endpoint issues
• Operating backup, monitoring, and other systems
• Providing technical support to internal users

Requirements

• Strong service orientation, a genuine ability to work under pressure and multitask, and good interpersonal communication with end users
• Experience operating a Microsoft 365 cloud environment, including Exchange Online, Entra ID or Azure AD, Intune, and Microsoft Defender
• Experience with Active Directory administration
• Experience operating VMware servers in ESXi and vSphere environments (beyond local installations only)
• Experience working with Fortinet
• Solid understanding of networking and troubleshooting

Additional Details

• Full-time position
• On-site only
• Important: Strong organizational skills and orderliness are a must.