Senior Technology Procurement Specialist: Software, SaaS & Cloud

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for an experienced, commercially driven Senior Technology Procurement Specialist to join our global Procurement organization.

In this role, you will manage a portfolio of strategic technology suppliers and lead complex sourcing, negotiations, renewals, and commercial agreements across software, SaaS, cloud, AI, data platforms, and technology services.

You will work closely with business leaders and cross-functional teams, including R&D, IT, Finance, Legal, Information Security, and Procurement Operations, to deliver competitive commercial agreements, optimize technology investments, and support NiCE's global business objectives.

We are looking for a hands-on procurement professional with strong commercial judgment, proven negotiation capabilities, and the ability to independently drive complex transactions from strategy through execution.

How will you make an impact?

Strategic Sourcing & Supplier Management

• Own and manage a portfolio of strategic software, SaaS, cloud, AI, and technology-service suppliers.
• Lead end-to-end sourcing activities, including new agreements, renewals, expansions, amendments, and professional-services engagements.
• Develop and execute negotiation strategies based on spending patterns, license utilization, business requirements, market alternatives, and future demand.
• Identify opportunities for supplier consolidation, cost optimization, and improved commercial terms across business units.
  
  

• Lead complex commercial negotiations covering pricing, licensing structures, multi-year commitments, payment terms, renewal protections, and contractual flexibility.
• Manage subscription-based, enterprise licensing, and consumption-based commercial models, including cloud marketplaces and private offers.
• Evaluate supplier proposals, commercial agreements, order forms, and statements of work in collaboration with Legal and other relevant stakeholders.
• Proactively manage renewals, usage commitments, and contract risks to avoid unnecessary costs and operational disruption.
  
  

• Partner with global stakeholders across R&D, IT, Finance, Legal, Information Security, and other business functions.
• Drive procurement engagements from initial business requirements through negotiation, approvals, and contract execution.
• Coordinate supplier onboarding, compliance reviews, internal approvals, purchase orders, and contract-signature processes.
• Prepare commercial analyses, negotiation recommendations, and management approval materials.
• Address commercial and operational supplier issues and escalate risks when necessary.
  
  

• Maintain accurate supplier, contract, spending, and renewal information in procurement systems.
• Analyze technology spending, licensing models, and consumption trends to identify savings and optimization opportunities.
• Support continuous improvement of procurement processes, supplier governance, and commercial decision-making.
  
  

• 7+ years of experience in strategic sourcing, technology procurement, vendor management, or commercial negotiations within a global technology organization.
• Proven experience independently leading complex software, SaaS, and/or cloud procurement negotiations.
• Familiarity with AI platforms, data services, and consumption-based commercial models.
• Strong understanding of enterprise software licensing, subscription models, cloud consumption, usage-based pricing, and professional-services agreements.
• Demonstrated success negotiating multi-year agreements, renewals, pricing structures, payment terms, and contractual protections.
• Strong analytical and financial capabilities, including commercial modeling, spend analysis, and scenario evaluation.
• Ability to review commercial agreements, identify risks, and collaborate effectively with Legal, Finance, and Information Security teams.
• Experience working with enterprise procurement systems and contract-approval processes.
• Excellent communication, stakeholder-management, and negotiation skills.
• Excellent written and spoken English.
• Ability to work independently, manage competing priorities, and collaborate with global teams.
  
  

• Experience negotiating with major enterprise technology suppliers such as AWS, Microsoft, Salesforce, ServiceNow, Snowflake, MongoDB, Atlassian, Oracle, Workday, or similar vendors.
• Experience with cloud marketplace transactions and private offers.
• Knowledge of third-party risk management (TPRM), information security, and data-protection requirements.
• Experience supporting multiple business units and legal entities within a global organization.