Head of IT, Infrastructure & Security

Edikted is a fast-growing fashion brand selling online in the US and UK and through retail stores in the US and London. We have offices in Israel, Los Angeles and China, and a technology group that builds and runs our own internal platform on AWS.

The role

We're growing across four countries, and our IT, security and cloud have grown with us through a strong network of partners and specialists. Now we're looking for the leader who brings it all together into one company-wide function.

You will own IT, infrastructure and security across Edikted and lead our partners and specialists as one team. You set the standards, own the vendors and the budget, and step in hands-on when needed.

What you'll own

• End-user IT across all sites: laptops and devices, device management, Google Workspace and SaaS accounts, helpdesk quality and response times in Israel, the US and China.
• Cloud and infrastructure: our AWS environment, its access, reliability and cost, through the DevOps team.
• AI platforms: operating the AI tools and platforms the company chooses: accounts, access, cost and security settings.
• Security and resilience: turning security policy into day-to-day practice: endpoint protection, access reviews, security awareness, and leading incident response, disaster recovery and business continuity.
• Company-wide processes: onboarding and offboarding (from laptop to cloud access), the inventory of devices and SaaS licenses, and total IT and cloud spend.
• Vendors and contracts: managing our IT partners and contractors, and deciding with management what stays outsourced and what comes in-house.
• going forward.

What we're looking for

Must-haves:

• Managed cloud infrastructure, or skilled DevOps engineers, with a deep grasp of cloud concepts (AWS preferred).
• Owned company-wide security, including disaster recovery and business continuity planning.
• Managed IT teams in a multi-site company.
• A strategic thinker who still knows the nuts and bolts.

You'll also bring:

• 7+ years in IT/infrastructure, including 3+ years managing an IT function in a company of roughly 200 to 1,500 people.
• Experience managing outsourced partners and contractors, not only in-house staff.
• US experience is a strong plus.
• Experience with identity and access, device management (Intune, Jamf, Kandji or similar) and Google Workspace; ideally an ISO 27001 / SOC 2 or similar project.
• Fluent Hebrew and English.

Nice to have:

• Retail or e-commerce background; experience on the services-provider side (MSP).