Head of Technology

Required Travel :Up to 25%

Location: :Israel- RAANANA (Amdocs Site)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Agentic Operations & Trust is Amdocs’ unified organization responsible for agentic transformation, enterprise technology, and information security. The Head of Technology is the senior technical leader of the organization, reporting directly to the Group Leader.

This role defines and owns the technology vision, architecture strategy, and engineering standards underpinning the organization's agentic platform, including orchestration, evaluation, observability, knowledge management, identity, governance, and security. The Head of Technology serves as the ultimate authority on cross-functional technology decisions and works closely with the CISO to ensure security, trust, and governance are embedded by design across all solutions and platforms.

What will your job look like?

• Define and drive the technology vision, enterprise architecture, and long-term roadmap across the organization's technology landscape, including its core agentic platform.
• Establish the technical standards, frameworks, and reference architectures that enable Amdocs to scale agentic capabilities across its core business processes.
• Act as the final decision-maker on strategic architecture choices, including build vs. buy, centralized vs. federated, and platform vs. point solution investments.
• Partner with the CISO to ensure all architecture decisions align with the organization's security and governance principles, including scoped identity, least privilege, human approval controls, auditability, evaluation frameworks, and operational safeguards.
• Balance centralized platform governance with domain autonomy, enabling innovation while maintaining consistency, reliability, and security. Lead technology strategy across Transformation, IT, and Security, ensuring alignment with business priorities and enterprise objectives.
• Represent the organization's technology vision with senior executives, customers, partners, analysts, and industry stakeholders.
• Continuously evaluate emerging technologies, industry trends, and market developments to identify opportunities for innovation and competitive differentiation.
  
  

• Proven experience as a CTO, VP Engineering, Chief Architect, or equivalent senior technology leader in a large-scale enterprise environment.
• Deep expertise in AI and agentic systems, including orchestration, evaluation, observability, identity, access management, and governance for autonomous agents.
• Demonstrated success building enterprise platforms, standards, and reusable capabilities that enable multiple teams and business units. Experience operating at the intersection of engineering, security, business operations, and enterprise transformation.
• Strong customer-facing experience, with the ability to engage effectively with customers, strategic partners, and technology vendors.
• Exceptional judgment in making and defending complex technology trade-offs across engineering, security, and business domains.
• Executive-level communication and influencing skills, including experience presenting technology strategy and architecture recommendations to executive leadership and board-level stakeholders.
  
  

• Lead a highly strategic technology agenda at the center of Amdocs’ agentic transformation.
• Shape enterprise-wide architecture, platforms, and standards with meaningful business impact.
• Operate across AI, security, transformation, and enterprise technology at executive level.
• Influence senior stakeholders, customers, and partners on critical technology decisions.
• Build scalable, trusted capabilities that redefine how the organization operates.