Salesforce Systems Analyst (37857)

Salesforce Systems Analyst | Jerusalem

Mertens - MalamTeam is hiring a Salesforce Systems Analyst for a government organization in Jerusalem

Role Overview:

Analyze business requirements, collaborate with users, and design advanced functional and technical solutions within the Salesforce platform

The role includes preparing High-Level Design (HLD) and Low-Level Design (LLD) documents, defining integrations with external systems, and supporting implementation, development, and testing processes from initial planning through Production deployment

Following deployment, the role involves providing ongoing support, analyzing change requests, defining system enhancements, and ensuring continuous alignment with organizational needs

Key Responsibilities:

Analyze business needs and gather requirements from users

Prepare HLD and LLD specifications

Design functional and technical solutions within Salesforce

Define interfaces and integrations with external systems

Collaborate with technical and professional teams

Support implementation, development, and testing through Production deployment

Provide ongoing post-production support and define system improvements

Requirements:

At least 5 years of experience in Systems Analysis

Background in software development – Advantage

At least 2 years of proven experience analyzing and designing systems on the Salesforce platform

At least 1 year of hands-on experience implementing Salesforce solutions

Experience working with third-party systems and defining integrations

In-depth understanding of Salesforce architecture, data models, and Best Practices

Experience with Salesforce Public Sector Solutions – Significant Advantage

Significant experience working with Salesforce Agentforce