DevOps & Reliability Engineer

DevOps & Reliability Engineer

Who are we?

Webiks builds data-driven software and AI systems that solve real problems. Our work spans GenAI and agentic systems, geospatial (GIS) platforms, machine learning, and large-scale web systems, for clients in defense, government and the commercial sector. We favor open-source technologies, and our project teams combine Full-stack Developers, DevOps Engineers, Data Scientists, Product Managers and UX/UI Designers.

You'll join the team behind one of our flagship projects: a national-scale public platform that serves as critical infrastructure for government and public workflows. It runs on AWS in the government cloud and serves as a map engine and data API for other systems. When major public announcements go out, traffic can jump by orders of magnitude within hours.

Who are you?

• You see reliability, observability and infrastructure as a product, not an afterthought, and you want to own them for a system used nationwide.
• You want to work inside a development team, not in a separate ops silo. You understand how a feature flows through the code, the pipeline and the infrastructure, and you make that flow faster and safer.
• You'd rather find problems in a dashboard than hear about them from users.
• You use AI tools (such as Claude Code) daily for infrastructure-as-code, scripting and troubleshooting, and you know when not to trust them.
• You learn fast, enjoy variety, and like turning "it works, mostly" into "we know it works, and we know why."

What you'll do

• Build observability from the ground up: metrics, tracing (OpenTelemetry), dashboards and alerting across services, databases and edge.
• Own infrastructure changes on AWS via Terraform, including EKS, RDS (PostGIS), OpenSearch, CloudFront, and messaging and caching layers.
• Run load testing and capacity planning ahead of peak events, and improve autoscaling.
• Tune performance across the database, caching layers and GeoServer.
• Modernize CI/CD and release safety, and improve developer experience and tooling for the team.
• Lead security hardening and patching, and design backup and disaster recovery.
• Drive incident investigation and blameless postmortems.
• Estimate costs and design solutions that balance effectiveness and cost.

Requirements

• At least 4 years of hands-on experience in DevOps, SRE or platform engineering, or as a backend developer with significant ownership of production infrastructure.
• Hands-on production experience with Kubernetes, preferably EKS - a must.
• Strong experience with Terraform - a must.
• Hands-on AWS experience running production workloads - a must.
• Experience building observability (e.g., Prometheus, Grafana, OpenTelemetry, OpenSearch/Elastic) - a must.
• Experience designing and maintaining CI/CD pipelines - a must.
• Daily, hands-on use of AI coding tools in your work - a must.
• Ability to read, debug and make changes in Node.js/TypeScript backend services - a must.
• Solid Linux and networking fundamentals.
• Experience with AWS government or landing-zone environments (e.g., Nimbus), multi-account networking or Transit Gateway - a significant advantage.
• PostgreSQL/PostGIS performance tuning - a significant advantage.
• Familiarity with GIS systems such as GeoServer and map tile serving and caching - a significant advantage.
• Experience with high-traffic public systems, load-testing tools (e.g., k6), or WAF, rate limiting and bot protection - an advantage.