Sales Back Office Coordinator

Systematics is looking for an experienced, organized, and service-oriented Sales Back Office Coordinator to join our 3D Printing team.

We're looking for someone who enjoys hands-on operational work, pays attention to details, and takes pride in keeping things organized and running smoothly.

This is a practical, customer-facing back-office role, supporting our sales team and handling the commercial and administrative processes related to products and equipment sales and technical services.

What will you do?

• Prepare and follow up on quotations for 3D printers, materials, and technical services.
• Handle customer orders, from quotation through processing and delivery.
• Manage administrative and commercial processes related to technical service requests, including quotations, orders, and billing.
• Handle maintenance contract renewals.
• Communicate with customers regarding quotations, orders, and related inquiries.
• Coordinate equipment and material orders with international suppliers.
• Track orders, deliveries, and inventory information.
• Work closely with Sales Engineers, Technical Support, Procurement, Finance, and Logistics.
• Maintain accurate information in company systems and ensure timely follow-up on open tasks.

What are we looking for?

• Previous hands-on experience in Sales Back Office, Sales Administration, Order Management, or a similar role - required.
• Experience preparing quotations and processing customer orders - a significant advantage.
• Experience working with ERP/CRM systems - an advantage.
• Ability to manage multiple tasks independently and follow through on details.
• Excellent customer service and interpersonal skills.
• Good command of Microsoft Office.
• Good English for communication with international suppliers.
• Bachelor's degree - an advantage.
• Full-time availability.