Head of Delivery & Projects

IDEO Digital is a software development company specializing in complex digital solutions for leading enterprises across Web, Mobile, CRM, AI, and custom software development.

We are looking for an experienced Head of Delivery to lead our delivery operations, manage multiple technology projects and strategic client relationships, and drive business growth.

This is a senior leadership role reporting directly to the CEO and serving as part of the company's management team.

Key Responsibilities

• Lead a portfolio of technology projects and enterprise clients across Web, Mobile, CRM, and AI.
• Directly manage and mentor Project Managers and lead cross-functional delivery teams.
• Own end-to-end project delivery, including budgets, timelines, resources, quality, and profitability.
• Lead presales processes, including solution planning, resource estimation, pricing, and proposals.
• Manage strategic client relationships, drive customer satisfaction, and identify business growth opportunities.
• Collaborate with Sales, CTO, and other departments to ensure operational and business success.

Requirements

• 7+ years of experience managing technology projects in software development or IT services companies.
• 3+ years of experience leading delivery operations or managing a portfolio of projects and clients – Must.
• Proven experience directly managing Project Managers and cross-functional teams – Must.
• Strong experience in end-to-end project delivery, including presales, budgeting, and profitability management.
• Proven experience managing enterprise clients and senior stakeholders.
• Strong technical understanding of software development and digital solutions.
• Experience in IT services or software development companies – Strong advantage.
• Familiarity with Microsoft Dynamics 365, Power Platform, Web, Mobile, and AI – Advantage.
• Excellent English communication skills.

Ready to take the next step in your leadership career?

Join IDEO Digital and help shape the future of our delivery operations.