System Administrator

We are looking for an experienced System Administrator to join our IT/Technology team and take ownership of day-to-day IT operations, infrastructure, security, and end-user support.

This is a hands-on role combining systems administration, network management, troubleshooting, user and access management, and infrastructure maintenance. The ideal candidate has strong technical expertise across Microsoft 365, Active Directory, Windows environments, networking, firewalls, and cloud technologies, along with a proactive and service-oriented approach.

Key Responsibilities:

• Provide day-to-day technical support and troubleshooting for end users.
• Install, configure, maintain, and upgrade hardware, software, operating systems, and network components across Windows and Mac environments.
• Manage user accounts, permissions, access rights, and authentication across Active Directory, Microsoft 365, and related platforms.
• Maintain network infrastructure, including switches, routers, and related components.
• Configure and maintain firewalls, access controls, endpoint security, and antivirus/anti-malware solutions.
• Monitor system performance, availability, and security to ensure a stable IT environment.
• Perform regular system updates, patching, maintenance, and upgrades.
• Troubleshoot and resolve hardware, software, operating system, and network issues.
• Support cloud-based systems and enterprise IT platforms.
• Maintain technical documentation, system configurations, procedures, and troubleshooting guides.
• Identify opportunities to improve IT processes, security, reliability, and operational efficiency.

Requirements:

• 3+ years of experience as a System Administrator or in a similar IT infrastructure role.
• Strong hands-on experience with Windows system administration.
• Experience with Microsoft 365 / Office 365 and Active Directory.
• Practical knowledge of networking, network infrastructure, and network protocols.
• Experience with firewalls, access controls, and endpoint security.
• Experience supporting hardware and software environments.
• Familiarity with cloud technologies and cloud-based enterprise systems.
• Strong troubleshooting and problem-solving skills.
• Excellent organizational and communication skills, with a strong customer-service mindset.
• Fluent English, both written and spoken.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience.

Advantages:

• Experience managing mixed Windows and Mac environments.
• Familiarity with additional cloud platforms and enterprise IT tools.
• Experience with network security and infrastructure management.
• Relevant Microsoft or IT infrastructure certifications.
• Experience working in a global or international environment.