Head of Business Continuity & Operational Excellence

Head of Business Continuity & Operational Excellence | Enterprise Operations

A leading organization in Central Israel is looking for an experienced Head of Business Continuity & Operational Excellence to lead cross-organizational processes, business continuity initiatives, operational improvement, and enterprise governance activities.

This role combines business continuity planning, process optimization, performance management, organizational resilience, and coordination across business, technology, risk, and regulatory functions.

The position requires strong organizational leadership, a strategic perspective, and the ability to drive complex initiatives across multiple stakeholders without direct authority.

What You'll Do

• Lead cross-functional process improvement and operational excellence initiatives
• Analyze organizational workflows, identify inefficiencies, and implement improvement methodologies
• Define and monitor KPIs, performance metrics, and organizational control processes
• Develop, maintain, and implement Business Continuity Plans (BCP)
• Lead Business Impact Analysis (BIA), risk assessments, and risk mitigation planning
• Coordinate Disaster Recovery (DR) exercises, emergency preparedness activities, and organizational readiness assessments
• Support crisis management processes and strengthen organizational resilience
• Work closely with Regulatory Compliance, Internal Audit, Risk Management, and Information Security teams
• Lead cross-functional business continuity forums and coordinate stakeholders through matrix management
• Consolidate management reports and support corporate governance forums
• Develop organizational policies, procedures, methodologies, and operating standards
• Monitor strategic initiatives, organizational objectives, and cross-functional work plans
• Collaborate with Legal, Internal Audit, Risk Management, business units, and technology teams
• Drive alignment and cooperation across complex organizational interfaces

What We're Looking For

• Proven experience leading cross-functional initiatives in large, complex organizations
• Experience in process improvement, operational excellence, and KPI-based performance management
• Experience in Business Continuity Management, including BCP, BIA, and Disaster Recovery (DR)
• Experience working with regulatory requirements, audits, and risk management processes
• Experience developing organizational policies, procedures, and operational methodologies
• Strong matrix management and stakeholder coordination capabilities
• Ability to analyze complex processes, establish control mechanisms, and present insights to senior management
• Strategic thinking, organizational leadership, and excellent interpersonal skills
• Ability to drive organizational initiatives and influence stakeholders without direct authority

Central Israel | Full-time