Project Pre-Sales Engineer

Job Overview

As our business continues to grow rapidly, we’re expanding our team and looking for a talented project pre-sales to join us!

Job Responsibilities

Customer Requirement Analysis & Site Survey

Work closely with sales teams and customers across sectors such as government and enterprise, industrial parks, transportation, and public security to understand business needs, conduct on-site surveys, identify key pain points, and assess project requirements, including system capacity, bandwidth, storage, and infrastructure resources.

Technical Solution Design & Development

Design and deliver customized and standardized security solutions based on customer requirements and project specifications. Develop system architecture diagrams, network topology diagrams, device layout plans, and equipment room deployment plans. Prepare equipment selection recommendations, bills of materials (BOM), budget estimates, and technical proposals.

Pre-Sales Technical Consultation & Customer Engagement

Provide technical consultation, product presentations, and solution demonstrations to customers, partners, and other stakeholders. Participate in customer meetings, technical discussions, project presentations, and solution reviews to communicate the value and feasibility of proposed solutions.

Tender & Bidding Support

Support the full tendering and bidding process, including technical proposal preparation, tender documentation, technical compliance responses, deviation lists, and solution design. Participate in technical Q&A sessions, customer presentations, on-site defenses, and tender clarification activities to support successful project acquisition.

Project Implementation & Technical Coordination

Provide technical handover and clarification after project award. Work closely with project delivery, implementation, product, R&D, and technical teams to resolve on-site technical issues, including device integration, platform connectivity, and AI algorithm optimization. Support project acceptance, commissioning, and customer training when required.

Solution Optimization & Market Insights

Develop and maintain reusable industry solution templates and technical documentation. Keep up to date with security industry trends, emerging technologies, competitor solutions, and evolving customer needs. Continuously improve solution offerings for various scenarios, including Safe City, intelligent transportation, industrial park security, and construction site surveillance, while providing market insights to support business development.

Cross-Functional Collaboration

Support the sales team throughout the project lifecycle, from opportunity identification and requirement analysis to solution design, tender submission, project implementation, and closure. Coordinate with internal stakeholders to ensure technical solutions align with customer expectations, project specifications, and business objectives.

Qualifications

• Bachelor's degree or above in Electronic Engineering, Computer Science, Telecommunications, Automation, or a related field.
• Relevant hands-on experience with CCTV systems, video surveillance solutions, or security surveillance projects. Candidates without CCTV-related experience will not be considered.
• Experience in pre-sales engineering, technical solution design, security systems integration, or a related technical role.
• Solid knowledge of CCTV systems, IP cameras, video management systems (VMS), network architecture, video storage solutions, and security system integration.
• Experience in preparing technical proposals, solution documents, bills of materials (BOM), and tender documentation.
• Strong technical communication, presentation, problem-solving, and customer-facing skills.
• Ability to collaborate effectively with sales, product, R&D, and project delivery teams.
• Strong sense of ownership, customer orientation, and ability to manage multiple project requirements.
• Good command of English; proficiency in the local language is an advantage.
• Experience with AI-powered security solutions, intelligent transportation, Safe City projects, or large-scale security system integration is a plus.