Chief of Staff -Technology

We are seeking a Chief of Staff for a Technology Division within a financial organization.

As a strategic and operational partner to the Head of the Division, you will translate strategy into actionable plans and drive execution across a complex software development environment. The role combines division-wide strategic planning, budget and resource management, performance oversight, and direct leadership of the business operations team.

Key Responsibilities:

• Lead annual and multi-year planning, translating the division’s strategy into clear objectives, priorities, and work plans.

• Establish mechanisms to track strategic initiatives, delivery commitments, and progress against divisional goals.

• Develop performance metrics and dashboards, analyze trends, identify gaps, and provide actionable recommendations to the Head of the Division.

• Manage and oversee the division’s budget, vendor agreements, procurement processes, and financial controls.

• Lead workforce and capacity planning, drive efficiency and FinOps initiatives, and support prioritization and resource allocation decisions.

• Manage cross-functional dependencies and risks across development teams, tribes, and infrastructure functions.

• Identify delivery bottlenecks and drive solutions in partnership with senior stakeholders.

• Lead the division’s business operations team and oversee governance frameworks and management routines.

• Ensure leadership materials and meeting agendas support effective decision-making, with consistent follow-through on decisions and action items.

• Foster accountability and collaboration across the team and its stakeholders.

Requirements:

• An academic degree in a technology or engineering discipline, or Industrial Engineering and Management.

• At least 5 years of relevant experience within a software development organization in Business Operations, Program Management, Chief of Staff, or a comparable role.

• A strong understanding of the software development lifecycle, including AI-enabled development practices, Agile methodologies, and tribe and squad operating models.

• Proven experience managing complex budgets, planning resources, and supporting prioritization decisions.

• Strong analytical skills, including experience building dashboards and data analysis models to inform management decisions.

• Ability to lead both direct reports and cross-functional stakeholders, drive organizational change, and build effective partnerships with senior leaders.

• Strong strategic judgment, a hands-on approach, and the ability to translate broad objectives into concrete actions and measurable outcomes.