Program Manager

About us

Jeen empowers enterprises with generative AI through advanced AI agents, automations, voice analytics, and knowledge-based insights across any cloud or on-premise environment. Trusted by industry leaders shaping tomorrow's technological landscape.

About the Role

The Program Manager will ensure predictable, coordinated, and transparent delivery between Product and R&D, from release planning through launch. The role connects product and engineering teams, establishing effective ways of working, managing dependencies and priorities, and maintaining clear communication with relevant stakeholders.

Key Responsibilities

• Lead release planning, readiness, and launch processes in close collaboration with Product and R&D teams.
• Manage release plans and track release readiness, dependencies, blockers, risks, and delivery milestones.
• Create, consolidate, and distribute clear and accurate release notes.
• Facilitate sprint opening, ongoing tracking, and closure, including monitoring tasks, statuses, and delivery objectives.
• Work closely with Engineering Team Leads, Product Managers, and cross-functional stakeholders across the company.
• Support prioritization and alignment across business, product, and technical needs.
• Establish and continuously improve operating processes, ceremonies, and tracking tools to enable efficient and predictable delivery.
• Identify blockers, drive their resolution, and provide transparent updates on program and release progress.

Requirements

• 2–3 years of experience in project management or program management within an R&D or product environment.
• Experience working with Agile methodologies and managing sprint cycles.
• Hands-on experience with Jira and similar project tracking tools.
• Strong ability to manage priorities, dependencies, and multiple stakeholders.
• Excellent organizational, interpersonal communication, and process-driving skills.
• Technical background and an understanding of software development processes.

Preferred Qualifications

• Experience in a SaaS or B2B environment.
• Experience leading Release Management processes.
• A relevant degree, such as Information Systems, Industrial Engineering and Management, or a related field.