Technical Delivery & Solutions Engineering Lead

A fast-growing AI platform for the iGaming industry is looking for a hands-on Technical Delivery & Solutions Engineering Lead to own the technical customer journey from sales handover to integration, go-live and ongoing delivery.

This is a high-ownership, client-facing leadership role combining technical delivery, solution engineering, team leadership and hands-on problem solving.

• Lead and develop a small Forward Deployed Engineering team

• Own technical customer onboarding, integrations and go-live

• Act as the technical voice in pre-sales and customer discussions

• Lead API, help-desk and data integrations and agent configuration

• Own technical escalations and resolve eligible code/configuration issues hands-on

• Design practical solutions and workarounds when a ready-made solution doesn't exist

• Partner closely with Product, R&D and Delivery to prioritize customer needs

• Drive delivery processes, quality, testing and launch readiness

• 5+ years in Solution Engineering, Technical Delivery, Implementation or Software Engineering

• Experience leading or mentoring a small technical team

• Hands-on experience with APIs, integrations, data flows and configuration/code changes

• Strong customer-facing and technical communication skills

• Ability to balance customer urgency with engineering discipline

• Experience in B2B SaaS, platforms or iGaming — iGaming is a strong advantage

• Familiarity with AI/LLM products or AI agent platforms is a plus

• Comfortable with tools such as Jira, Linear or Monday

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