Implementation Manager - Associate

Job Description

This client facing role is in the Global Corporate Bank EMEA Onboarding team. The team handles implementations for all the EMEA HQ and MNC corporate clients across the full suite of TS products.

As an Implementation Manager in the Global Corporate Bank EMEA Onboarding team, you will be part of a newly formed Israel Onboarding team located in our Tel Aviv offices, which is dedicated to serving our clients in Israel. Establishing a strong working relationship with the local sales team will be key to delivering successful client implementations for the region. We are looking for motivated and self-sufficient project managers who strive to deliver the best for our Israeli clients.

Job Responsibilities

• Implement Cash Management solutions, of varying size and complexity
• Project manage multiple deals /projects concurrently by being the central point to both internal and external customers
• Partner closely with Sales, Product, Client Service, Operations and other internal partners to ensure a successful project delivery and client experience
• Develop project plans as agreed for each deal incorporating the methodology used within the Project Management Team. Provide guidance to the client with respect to the tasks and their role within the plan.
• Attend and host regular client meetings/calls to review the project against the plan.
• Work with internal and external parties to deliver the solution within the minimum time frames.
• Provide accurate and timely implementation statuses and escalate issues that impact the client experience or put the target date at risk.
• Provide support to team colleagues as required.
• Identify and communicate process gaps and improvements opportunities; express willingness to own improvement initiatives; be recognized by partners as a process expert with ability to drive improvements
• Adhere to all JPMorgan Chase department policy and procedures
• Attend meetings and training as required to continue development and product knowledge
  
  

Required Qualifications, Capabilities, And Skills

• Experience in working with Corporate and / or Financial Institutions clients with strong client servicing skills
• Strong verbal, written and interpersonal communication skills
• Fluent in Hebrew
• Project Management skills and experience required
• Excellent time management and prioritization skills in a high pressure, competing-priority work environment
• Self-sufficient and able to work independently
• Able to work in a small team and provide support to colleagues
• Effective issue resolution and escalation skills.
  
  

Preferred Qualifications, Capabilities, And Skills

• Experience working with Treasury Services products an advantage.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.