Operations Manager, Procurement & Logistics

Job Description:

A fast-growing DTC e-commerce brand is looking for a hands-on Operations Manager to own procurement, logistics and day-to-day operations end to end. This is a genuinely hands-on role that blends daily execution with process leadership, building the automation, measurement and infrastructure that let the business scale.

What You'll Do:

• Manage the full supply chain and daily operations: inventory, purchasing, orders, suppliers, shipping partners and 3PL warehouses.
• Work with local and international suppliers, including operational negotiation, SLA tracking and real-time problem solving.
• Own and improve the operational systems (Shopify, Zoho CRM/ERP): automation, SKU setup, reporting and logistics data.
• Plan demand and purchasing against sales data, keeping inventory accurate across locations.
• Identify bottlenecks, build KPIs, and implement processes that enable scale and cost savings.
• Lead cross-functional work with marketing, product and customer service teams.

What We're Looking For:

• 3-5 years of hands-on experience in e-commerce operations, supply chain, or operations at a retail or consumer products company. Required.
• Proven experience working with 3PL warehouses, shipping companies and suppliers. Required.
• Managerial and leadership experience
• A hands-on, execution-first mindset paired with systems thinking and end-to-end ownership.
• Strong Excel skills (pivot tables, data analysis) and an analytical mindset.
• High-level English, spoken and written, for daily work with international suppliers and systems. Required.
• Excellent interpersonal skills, an independent working style, and real-time troubleshooting ability.

Nice to Have:

• Experience with Shopify and Zoho CRM/ERP.
• Experience leading processes, automation and operational negotiation.
• Import/export experience.