Office Manager

For the leading makeup school, Natasha Denona, we are looking for an Office and Administration Manager for a key, dynamic role in a creative environment. We are seeking a responsible, organized candidate with a high commitment to service.

Full-time position (shift work) in Tel Aviv - Yafo.

Responsibilities:

• Day-to-day administration of the Makeup Academy: Opening courses, monitoring classes, and handling student inquiries.
• End-to-end customer service management: Answering tickets in the Richpanel system, handling exceptional cases, and managing ongoing communications with the courier company.
• Management and sales at the makeup store: Inventory management and ongoing work with the supply chain via MONDAY.
• SAP system management: Checking inventory levels at the makeup store, ordering stock for the store, and managing inventory transfers.
• Operations and scheduling for teaching staff and assistants: Monitoring monthly schedules, assigning assistants to photo shoots and special events, ongoing invoice tracking, and preparing makeup kits for new courses.
• Office procurement and inventory management: Technical equipment, refreshments, supplies, and general office equipment.
• Direct liaison with the accounting department: Transferring data, monitoring, and tracking invoices and payments.
• Liaison with the Ministry of Labor: Updating student attendance, entering new students, and recording grades in official systems.
• Administrative management of the company’s offices.

Requirements:

• Previous experience in an operational / administrative / office management role – Required
• Proficiency in computer applications and the ability to work with management software – Required
• Experience with CRM systems – Significant advantage
• Exceptional organizational skills and the ability to multitask
• High commitment to customer service, excellent interpersonal skills, and the ability to work independently
• Passion for the makeup world – Significant advantage