Customer & Project Manager – Electromechanical Components Manufacturing

A leading precision machining and manufacturing company is seeking an experienced Customer & Project Manager to lead customer relationships and manage complex manufacturing projects from quotation through delivery.

Responsibilities

• Manage ongoing customer relationships, identify business opportunities, and expand existing activities.
• Lead projects within a manufacturing and industrial environment.
• Receive customer requirements, price projects, prepare quotations, and negotiate agreements through order closure.
• Take full ownership of projects from order receipt through final delivery.
• Build project plans, manage schedules, budgets, milestones, and deliverables.
• Coordinate cross-functional teams including Engineering, Production, Quality, Procurement, and Technology.
• Monitor material availability, manage engineering changes, and resolve project bottlenecks.
• Support NPI (New Product Introduction) processes and transfer from development to production.
• Work closely with the production floor while interpreting technical drawings and specifications.
• Provide regular project status updates to customers and management, including risks and gap analysis.
• Lead multiple interfaces and maintain strong customer communication.
• Ensure project objectives are achieved while maintaining customer satisfaction.

Requirements

• Proven experience in project management within an industrial/manufacturing environment – Mandatory.
• Direct experience working with customers – Mandatory.
• Commercial experience including pricing, quotations, and contract negotiations – Mandatory.
• Technical knowledge in mechanics and precision machining – Mandatory.
• Ability to read and interpret technical drawings – Mandatory.
• Experience working closely with production teams and operational interfaces – Mandatory.
• Experience with SolidWorks – Significant advantage.
• Practical Engineer or Mechanical Engineer – Advantage.
• Experience working with defense industry customers – Significant advantage.

Why Join Us?

• Opportunity to join a leading and innovative manufacturing company.
• Key role combining customer management, business development, and project leadership.
• Dynamic environment with advanced technologies and multidisciplinary teams.

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