IT System Specialist

IT System Specialist – Junior | Tel Aviv

An international technology company in Tel Aviv is looking for a Junior IT System Specialist to join its team. This role is a great opportunity for someone looking to grow from Help Desk into a broader IT / Systems position.

The role includes handling tickets escalated from Help Desk, alongside supporting basic systems and infrastructure tasks under the guidance of the IT and Infra & Cloud teams.

Responsibilities:

• Provide technical support to employees and handle escalated tickets
• Support onboarding/offboarding, access requests, and troubleshooting
• Work with platforms such as Okta, Google Workspace, Slack, Jamf, and Intune
• Support user and device setup, basic network checks, and infrastructure tasks
• Support meeting rooms and video conferencing systems
• Document tickets and tasks and follow established procedures and checklists

Requirements:

• At least 2 years of experience in Help Desk / IT Support
• Strong troubleshooting skills
• Service-oriented mindset and excellent interpersonal skills
• Basic understanding of IT systems and infrastructure
• Ability to work independently while being comfortable seeking guidance when needed
• Good English communication skills