Application Operations Specialist (37499)

Application Operations Specialist | Shfela Region

Mertens - MalamTeam is hiring an Application Operations Specialist for a leading organization in the Shfela region. The role focuses on the ongoing operation of a multi-system investment technology environment with multiple interfaces.

Responsibilities

Manage the ongoing operation of investment information technology systems across multiple systems and interfaces

Perform daily operational routines across various areas

Serve as the first line of support and incident management, including identification, investigation, and resolution with third-party vendors

Manage and configure monitoring processes for failure detection and prevention

Prepare Playbooks based on incident and alert types

Manage production deployment processes and perform sanity tests

Lead initiatives for improvements and incident prevention

Manage internal and external technology partners, including collaboration with business stakeholders

Requirements

Degree in Computer Science or Industrial Engineering and Management with a specialization in Information Systems from a recognized institution, or advanced courses in Information Systems

At least 3 years of experience in application operations, support, and troubleshooting application issues in a complex environment

Experience in financial systems environments is an advantage

Experience working in diverse technology environments, including databases, Active Directory, SQL, monitoring and control tools such as Centrity and Control M, API management, vaults, and additional technologies