VIP Account Manager

We're Hiring | Baba Entertainment i🐘❤️

VIP Account Manager

Location: Tel-Aviv | Employment Type: Full-Time (Flexible Hours Required)

Who We Are?

Baba Entertainment is a leading player in the gaming industry. For over 10 years, we've built games and

created entertainment that millions of players around the world genuinely enjoy, from casual mobile

games and free-to-play to sweepstakes social casino games. Now we're focused on what's next: reaching

even more people, in even more ways, with new forms of entertainment on the horizon.

Who Are You?

You're a relationship-builder at heart, someone who genuinely enjoys looking after high-value players

and knows how to turn great service into lasting loyalty. You read people and data equally well, and you

do your best work when you're trusted to own something end to end.

In this role, you'll be the go-to person for our most valuable players, owning their experience from first

touch to long-term loyalty: building relationships, personalizing every interaction, and driving the

retention and lifetime value that keep them coming back.

What You'll Do

* Own and grow relationships with your assigned VIP players as their primary point of contact.

* Build personalized engagement strategies that drive activity, loyalty, and lifetime value.

* Analyze player behavior and proactively offer tailored promotions and incentives.

* Partner with marketing, product, and support to elevate the VIP experience, and feed back insights

on player trends and opportunities.

* Keep player information private and follow our compliance guidelines.

What You Bring

*Native-level English fluency

* 3+ years in B2C account management, including at least 2 years in the gaming industry.

* Deep understanding of player behavior and VIP lifecycle management, ideally in the US market.

* Exceptional communication, negotiation, and interpersonal skills.

* Proven track record of meeting and beating retention and revenue targets.

* Player-first problem solver, available to players outside standard business hours.

* Comfortable with CRM tools and Microsoft Office.

Email to send resume:[email protected]