Manager Spa Jaffa

About L.RAPHAEL Genève

L.RAPHAEL Genève is a Swiss luxury brand, globally celebrated for redefining well-being, beauty, and longevity. For over 22 years, we have pioneered innovative products, transformative treatments, and holistic solutions, collaborating with prestigious establishments like Four Seasons. Rooted in Swiss heritage, our Swiss-made products blend cutting-edge scientific research with timeless elegance, delivering proven, long-lasting results. With a presence in major cities and world-renowned resorts, we are strategically expanding to elevate our brand and offer unparalleled experiences to our discerning clientele.

The Opportunity

We are seeking an exceptional Manager Spa to join our prestigious Jaffa Temple. This key leadership role combines operational excellence and team leadership with the strategic mission of upholding L.RAPHAEL's world-class standards. You will be the Spa Manager, ensuring flawless guest experiences while developing and inspiring our talented team in one of the most exclusive luxury destinations.

Requirements

Key Responsibilities

Operational Excellence & Guest Experience - Jaffa Temple

• Oversee daily spa operations and ensure the highest standards of service delivery across all treatments and facilities
• Deliver and maintain an unforgettable luxury guest journey, consistently exceeding expectations of our high-profile clientele
• Drive revenue through treatment bookings, retail prescription, and upselling while monitoring KPIs and performance
• Manage scheduling, inventory, and spa standards to guarantee efficiency and excellence
  
  

• Support the recruitment, onboarding, training, and development of the spa team
• Coach and mentor therapists on L.RAPHAEL protocols, luxury service standards, and product knowledge
• Act as a brand ambassador, ensuring consistent quality and service excellence across the Jaffa Temple
• Collaborate closely with the Spa Manager on team motivation, performance management, and professional growth
  
  

• Minimum 5 years' experience in luxury spa or hotel operations, with at least 2 years in a supervisory or manager role
• Strong background in high-end guest experience and team leadership in 5-star environments
• Deep knowledge of spa treatments, retail strategies, and luxury service standards
• Experience in training and developing teams is highly valued
  
  

• Fluent English and Hebrew (mandatory)
• French is a strong advantage
  
  

• Outstanding leadership and communication skills with the ability to inspire and develop teams
• Proactive, solution-oriented mindset with exceptional attention to detail and a strong results-driven approach
• Impeccable personal presentation and natural embodiment of luxury codes
• Warm, charismatic and adaptable, with a genuine passion for wellness, longevity, and delivering Swiss-quality experiences
• Strong organizational skills and the ability to thrive in a fast-paced, high-end environment
  
  

• Be part of a global Swiss luxury brand at the forefront of wellness and longevity
• Work closely with a visionary CEO and collaborate with prestigious global partners like Four Seasons
• Enjoy a dynamic, supportive, and inspiring work environment